INTERNATIONAL FINANCIAL CONGRESS
29 June 2021

Emerging areas of consumer and investor rights protection. A more consumer-oriented approach for financial organisations

Technologies have enabled financial institutions to better understand their clients and adapt their behavioral patterns accordingly.
Besides, they allow consumers to be more informed about financial products. Which technological solutions are most effective at building trust between consumers and financial services providers? How can we ensure that the technologies are not used for misselling? How can we guarantee protection of consumer rights online?

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Emerging areas of consumer and investor rights protection