Visit http://TED.com to get our entire library of TED Talks, transcripts, translations, personalized Talk recommendations and more.

Genuine apology goes beyond remorse, says legendary playwright Eve Ensler. In this frank, wrenching talk, she shares how she transformed her own experience of abuse into wisdom on what wrongdoers can do and say to truly repent — and offers a four-step roadmap to help begin the process. (This talk contains mature content.)

The TED Talks channel features the best talks and performances from the TED Conference, where the world’s leading thinkers and doers give the talk of their lives in 18 minutes (or less). Look for talks on Technology, Entertainment and Design — plus science, business, global issues, the arts and more. You’re welcome to link to or embed these videos, forward them to others and share these ideas with people you know. For more information on using TED for commercial purposes (e.g. employee learning, in a film or online course), submit a Media Request here: http://media-requests.TED.com

Follow TED on Twitter: http://twitter.com/TEDTalks
Like TED on Facebook: http://facebook.com/TED

Subscribe to our channel: http://youtube.com/TED

The profound power of an authentic apology | Eve Ensler