Track: Capital market
12.00 — 12.50
Product Governance: reducing risks for consumers through higher transparency and effectiveness of financial products

Bank of Russia is looking into the possibility of introducing product governance, following the example of many foreign regulators.
This approach reduces risks for consumers upon introduction of new products or services. In this case, regulation covers the whole product cycle from its development and testing to its sale and subsequent customer service.
Session participants will discuss the following issues: Would it be reasonable to apply this approach in Russia? Will it help mitigate the risks that are most relevant for the Russian consumers? Would it be possible for the regulator, financial organisations and their self-regulatory organisations to collaborate on product governance?

13.00 — 13.50
Emerging areas of consumer and investor rights protection. A more consumer-oriented approach for financial organisations

Technologies have enabled financial institutions to better understand their clients and adapt their behavioral patterns accordingly.
Besides, they allow consumers to be more informed about financial products. Which technological solutions are most effective at building trust between consumers and financial services providers? How can we ensure that the technologies are not used for misselling? How can we guarantee protection of consumer rights online?

14.00 — 14.50
Will new challenges transform the business model of brokerage?

This session will cover the issues of how brokerage has been transforming in view of financial services’ digitalisation, greater role of investment consulting, and robo-advisors. What will tomorrow’s typical broker look like: a monoline entity, a platform providing access to trading, or a marketplace? What services will customers prefer in the future? And what is the best option for a beginner investor: passive or active asset management?

15.00 — 15.50
What is next for non-government pension funds?

During this session, we will look into the development of both corporate pension programmes and individual pension schemes. Will pension programmes become a factor that would influence the candidates’ choice between employers? How can we motivate people to save up for their retirement?
We will also discuss the transformation of non-government pension funds: is it necessary to change anything about the current business model, and can new types of activities emerge in this sector?

16.00 — 16.50
Will exchange-traded funds become an entry point to collective investment for retail investors?

This session will cover the development of exchange-traded unit investment funds, including in the context of their competition with foreign ETFs. What are the strategies offered by Russian asset managers? How can we ensure beginner investors’ stable interest in collective investment formats? And what else should market participants and the regulator undertake in order to develop this sector?

See more: